Terms and Conditions

Our Websites

Use of websites provided by Exquisite Cotswolds, ("Us") by you, ("You") and any service contained within constitutes acceptance of these Terms & Conditions.

Customer Use

You should always check the contact information you provide is correct before creating a customer account or proceeding to payment.

Product & Service Pricing

Payment is required via bank transfer, and all payments will be taken in Pound Sterling.

We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product or service is found, we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).

Cancellation Rights and Refunds

A non-refundable payment of 20% of the full price of our service is required to secure the booking. The remaining 80% is due 14 days before the scheduled date. No refunds can be offered within 14 days of the scheduled course date.

Content Submission

Where we allow content submission to the Social Media Pages by users, the views expressed by any user on the website are their own and not those of Exquisite Cotswolds.

As a user, you agree not to do any of the following:

Abuse, harass, threaten, stalk, defame or in anyway seek to violate the rights of another user or third party.

Publish or seek to distribute any material or information that is unlawful, harmful, obscene, indecent, libelous, profane, defamatory, racist, or in any other way inappropriate or objectionable.

Use or harvest data provided by other users in a way that they would object to.

Contact other users in ways they may find inappropriate.

Encourage illegal activity or activity that violates other users' rights or third parties, whether individuals or organisations.

Supply or post content calculated to deliberately mislead other users or third parties, including content falsely made to appear from or be endorsed by us.

To pose as another user, third party or organisation, or one of our employees to obtain user or third party information.

To transmit or transfer any viruses, trojans, worms, or any other malicious programs or code intended to spy on, gain control over, disrupt, destroy or in any other way impair any computer hardware or software or any other equipment.

Attempt to gain access to our servers or other equipment to disrupt, impair, overload, or otherwise hinder or compromise the safety, security, or privacy of any of the services provided by or relied upon by other users and us.

Make commercial posts or comment spam or attempt to disguise such spam as content.

A post promoting pyramid schemes, chain letters, or any other activity that invites users and others to participate in wasting their time and/or money.

Use any robot, spider, scraper, or other technical means to access the website or content on the website.

Access

We take all reasonable steps to ensure the website is available and functioning fully at all times. However, we do not accept any responsibility for "down-time" or poor performance of our file servers or where the website or any associated service is unavailable for any reason, whether within or outside our direct control.

Customer Complaints

We endeavour to respond to all customer complaints or queries within five working days.

Privacy

We take your privacy seriously. We are registered under and comply with the General Data Protection Regulation (GDPR). For further details, please see our Privacy Policy.

Events outside our control

We shall not be liable for delay or failure to perform any obligation under these Terms & Conditions if any circumstances beyond our reasonable control cause the delay or failure, including, but not limited to, acts of God, war, civil disorder, or industrial dispute.

All content, databases, graphics, buttons, icons, logos, layouts, and look & feel are Exquisite Cotswolds' copyright unless expressly acknowledged as otherwise.

The data mining, extraction, or utilisation of product information from our website is not permitted without our express prior written permission.

Reasonably Foreseeable Losses

We will be liable for any losses incurred by you due to breaches of these Terms & Conditions by us, where such losses were reasonably foreseeable when the contract was made.

Severability

The paragraphs, sub-paragraphs, and clauses of this Agreement shall be read and construed independently. Should any part of this Agreement or paragraphs, sub-paragraphs, or clauses be found invalid, it shall not affect the remaining paragraphs, sub-paragraphs, and clauses.

Waiver

Failure by us to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.

Entire Terms & Conditions

These Terms & Conditions set out the entire agreement and understanding between you and us. We reserve the right to change these Terms & Conditions at any time, without giving notice.

Jurisdiction

These Terms & Conditions shall be interpreted, construed, and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.

Read our Privacy Policy