Exquisite 5-Star Rating Guide™

Exquisite Cotswolds is committed to providing clients with the ultimate dining experience. We believe that service is just as crucial as the food itself, which is why we thoroughly vet all our partner venues to guarantee the highest quality of service that fits our Exquisite 5-Star Rating™ promise.

 

Our principal, a certified British etiquette consultant with over a decade of experience, has a keen eye for the correct level of service expected at different formality levels of restaurants that align with the rules of British dining etiquette to ensure clients receive a memorable and enjoyable experience.

 

We do not critic the meal itself but ensure it is delicious and the standard of presentation reflects the establishment's formality, attitude, and attention to detail, ensuring that every customer is comfortable, enjoys their meal, and is never left in a position of embarrassment.​

 

At Exquisite Cotswolds, we understand that the devil really is in the details, and that's why we take a personalised and meticulous approach to every strategic partnership. We also understand that every business is unique.

 

We pay particularly close attention to the following areas:

 

1. First impressions

2. Staff presentation and communication skills

3. Table settings, including correct use of flatware and crockery

3. Correct food and drink service protocol

4. Food and drink presentation

5. Menu knowledge

6. Patron dining signals

7. Ability to handle dining faux pas

8. General alignment of the experience

​

If you would like to learn more about how your establishment can acquire an Exquisite 5-Star Rating™, we invite you to a complimentary discovery call to discuss your requirements in more detail. Simply complete the form at the bottom of the page, and we will be in touch within one working day to discuss how we can help.